Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
11 months 1 week ago | 11 months 1 week ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
6 years 1 month ago | 5 years 8 months ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
4 years 4 weeks ago | 4 years 2 weeks ago |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
8 years 8 months ago | 7 years 5 months ago |
| OnDemand experiencing difficulties | Web Services |
Resolved |
OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience. |
11 years 1 month ago | 11 years 1 month ago |
| Terminal function from RStudio app through OnDemand does not work | OnDemand |
Resolved |
Terminal function from RStudio app through OnDemand does not work. It returns error as below: Rstudio cannot launch terminals. We are working on the... Read more |
2 years 3 months ago | 2 years 2 months ago |
| Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 | Batch, Owens, Ruby |
Resolved |
Posted on June 12, 2018, at 4:40 PM: We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday... Read more |
6 years 9 months ago | 6 years 8 months ago |
| Jobs reports 'excessive memory usage' message | Owens, Pitzer |
Resolved |
... Read more |
5 years 6 days ago | 2 years 11 months ago |
| Intermittent DNS issues |
Resolved |
3/9/15 Update: The DNS issues have been resolved. In total, the following services may have been affected by the DNS issues:
|
10 years 1 week ago | 10 years 1 week ago | |
| HCOLL-related failures in OpenMPI applications | Cardinal, Software |
Resolved (workaround) |
Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers... Read more |
5 months 8 hours ago | 4 months 4 weeks ago |
