Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
ARMSTRONG is offline Outage Resolved

ARMSTRONG is experiencing an unexpected outage. We are working on a resolution.

10 years 4 months ago 10 years 4 months ago
Singularity: reached your pull rate limit Owens, Pitzer, Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your pull rate limit. You may... Read more          
3 years 2 months ago 2 years 4 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact... Read more

2 years 10 months ago 2 years 10 months ago
Major network switch outage Network Resolved

01:20 PM 11/14/2018 Update:

... Read more

5 years 9 months ago 5 years 9 months ago
Glenn module lammps-7Dec15 bug Software Resolved

Batch scripts loading module lammps-7Dec15 should use the user's login shell or

the Korn shell, e.g. #PBS -S /bin/ksh... Read more

8 years 7 months ago 8 years 2 weeks ago
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more

1 year 1 month ago 7 months 3 weeks ago
16 core nodes on Glenn temporarily unavailable Operations Resolved

This issue has been resolved. The 16-core nodes are online.

---------------------------------------------------------------------------------------

16 core nodes on Glenn are currently... Read more

11 years 6 months ago 11 years 5 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings... Read more

4 years 1 month ago 4 years 4 weeks ago
Systemic Problem on Cluster Computing service Operations Resolved

4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. 

... Read more
7 years 2 months ago 7 years 2 months ago
issue with OnDemand 6:09 - 8:39 pm Resolved

OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,... Read more

10 years 3 weeks ago 10 years 3 weeks ago

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