Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
abaqus with UMAT Software Resolved

On Owens, usage of user-defined material (UMAT) script for abaqus is limited as following:

abaqus 2017: correctly running on single and multi-nodes

abaqus 6.14 and 2016: correctly... Read more

5 years 3 months ago 5 years 8 hours ago
my.osc.edu inaccessible client portal Resolved

OSC client portal is having intermittent issues and may be inaccessible.

There is ongoing work being done to resolve this problem.

Resolution:... Read more

2 years 9 months ago 2 years 9 months ago
warning: libhwloc.so.1 may conflict with libhwloc.so.5 Resolved

Sometimes when building MPI programs the following warning appears.  It is harmless and can be safely ignored.

ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/... Read more          
8 years 1 month ago 7 years 8 months ago
A bug in the trigger that sends automated emails from client portal client portal Resolved

We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more

3 years 11 months ago 3 years 11 months ago
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help

1 year 5 months ago 1 year 5 months ago
Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 login, Owens, Ruby Resolved

4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. 

All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more

6 years 2 months ago 6 years 2 months ago
Scratch filesystem Errors on October 1st, 2019 filesystem Resolved

Updated on 12:40 PM Oct 1st, 2019: 

OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more

3 years 8 months ago 3 years 8 months ago
Account changes temporarily suspended Account Management Resolved

We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more

8 years 11 months ago 8 years 11 months ago
Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 Batch, Owens, Ruby Resolved

10:14 AM 09/17/2018... Read more

4 years 9 months ago 4 years 8 months ago
Stale File Handles on GPFS clients filesystem Resolved

OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more

4 years 5 months ago 4 years 5 months ago

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