Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
3 years 10 months ago | 3 years 10 months ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
6 years 9 months ago | 6 years 8 months ago |
| Unable to unload Intel software stack | Pitzer, Ruby, Software |
Resolved |
Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and... Read more |
3 years 6 months ago | 3 years 6 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
9 years 5 months ago | 9 years 5 months ago | |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
5 years 4 months ago | 5 years 3 months ago |
| Jupyter security issue Aug. 13, 2021 | Maintenance, OnDemand, Software |
Resolved |
Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability. OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more |
2 years 3 months ago | 2 years 3 months ago |
| Matlab PCT broken due to pbsrsh modification | Matlab |
Resolved |
A change was made to the system wide |
8 years 7 months ago | 8 years 1 month ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
4 years 4 months ago | 1 year 11 months ago |
| ORCA Bind to CORE Failure | Software |
Resolved (workaround) |
The default CPU binding for ORCA jobs can fail sporadically. The failure is almost immediate and produces a cryptic error message, e.g.: ... Read more |
7 months 1 week ago | 7 months 1 week ago |
| Backups of /nfs/gpfs | Backups |
Resolved |
Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more |
10 years 7 months ago | 10 years 6 months ago |