Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
PI can't submit FY22 budget on 6/30/2021 Resolved

Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate... Read more

3 years 11 months ago 3 years 11 months ago
Lustre bug causing Oakley login node crashes filesystem, login Resolved

Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug.  The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more

9 years 10 months ago 9 years 8 months ago
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/... Read more

1 week 2 days ago 1 day 9 hours ago
Globus Online Transfers Failing Connectivity, filesystem, Web Services Resolved

We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing.  Transfers to/from Globus Personal Endpoints do not seem to be affected.

... Read more

9 years 2 months ago 7 years 2 weeks ago
Issue with accessing to OSC OnDemand OnDemand Resolved

Updated on 11:16 AM September 11, 2019:

OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more

5 years 9 months ago 5 years 9 months ago
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more

11 years 11 months ago 11 years 11 months ago
Emergency UPS Maintenance Maintenance Resolved

A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more

1 year 8 months ago 1 year 8 months ago
Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 Batch, login, Ruby Resolved

Updates on 1:00PM October 16, 2017: 

The rolling reboots of Oakley and Ruby are completed. 

... Read more
7 years 8 months ago 7 years 8 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

4 years 10 months ago 4 years 6 months ago
Oakley login node instability Operations Resolved

Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more

10 years 9 months ago 10 years 7 months ago

Pages