Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Grafana is not available since Dec 14 Downtime |
Resolved |
Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon. If you have any questions, please contact OSC Help. |
2 years 9 months ago | 2 years 9 months ago | |
| Nvidia drivers on Oakley | GPU |
Resolved |
We upgraded the drivers for the Nvidia GPUs on all of our clusters during the downtime this week. Unfortunately, we are noticing some subtle problems with the GPUs on Oakley. We will be rolling... Read more |
7 years 11 months ago | 6 years 3 months ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Brief disruption to external network, 2013/11/27 | Connectivity |
Resolved |
This maintenence was cancelled, to be rescheduled at some undetermined point in the future. |
10 years 10 months ago | 10 years 10 months ago |
| Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 | Owens, Pitzer |
Resolved |
Update on Nov 8 2023: Rolling reboots of all clusters are completed. Update on Nov 3 2023: Rolling reboots of Ascend and Pitzer clusters... Read more |
11 months 3 days ago | 10 months 2 weeks ago |
| Occasional failures in file permissions | filesystem |
Resolved |
Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you... Read more |
6 years 6 months ago | 2 years 9 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
4 years 2 weeks ago | 4 years 2 weeks ago |
| Cannot use mpiexec/mpirun from OpenMPI in an interactive session | Owens, Pitzer, Software |
Resolved (workaround) |
We found |
3 years 6 months ago | 2 years 5 months ago |
| Unscheduled GPFS Outage | filesystem |
Resolved |
As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more |
9 years 3 months ago | 9 years 3 months ago |
| Group membership discrepancies | Account Management, client portal |
Resolved |
Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). Issue: if you are added to a project that is still in a REQUESTED... Read more |
5 years 2 months ago | 5 years 2 weeks ago |
