Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm client portal Resolved

We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more

2 years 1 month ago 2 years 1 month ago
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log... Read more

5 years 8 months ago 5 years 8 months ago
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

4 years 9 months ago 2 years 5 months ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The... Read more

8 years 2 months ago 8 years 2 months ago
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more

4 months 2 weeks ago 4 months 2 weeks ago
2/13/2014 0730 - Reboot of login nodes Outage Resolved

We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more

10 years 7 months ago 10 years 7 months ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to... Read more

3 years 1 month ago 3 years 1 month ago
Issue with submitting job array Batch, Owens Resolved

3:30 PM 5/10/2018 Original Post:

User may have been getting the following error message when trying to submit a PBS job using job arrays:

qsub: submit error (Maximum number of... Read more          
6 years 4 months ago 2 years 9 months ago
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque... Read more

9 years 7 months ago 6 years 3 months ago
MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x Owens, Software Resolved
(workaround)

A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more

1 year 6 months ago 1 year 4 months ago

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