Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
6 years 10 months ago | 6 years 10 months ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
Read more |
8 months 2 weeks ago | 8 months 2 weeks ago |
| Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 | Owens, Pitzer |
Resolved |
Update on Nov 8 2023: Rolling reboots of all clusters are completed. Update on Nov 3 2023: Rolling reboots of Ascend and Pitzer clusters... Read more |
2 years 9 months ago | 2 years 9 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
12 years 1 month ago | 12 years 1 month ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
7 years 11 months ago | 7 years 10 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
5 years 11 months ago | 5 years 11 months ago |
| Cannot use mpiexec/mpirun from OpenMPI in an interactive session | Owens, Pitzer, Software |
Resolved (workaround) |
We found |
5 years 5 months ago | 1 year 1 month ago |
| MPI-IO issues on home directories with Intel MPI 2019.3 | Pitzer, Software |
Resolved (workaround) |
Certain MPI-IO operations with |
1 year 2 months ago | 1 year 2 months ago |
| Problems with MVAPICH2 | Owens, Ruby, Software |
Resolved |
Some MVAPICH2 MPI installations on Oakley, Ruby, and Owens, such as the default module mvapich2/2.2 as well as mvapich2/2.1, appear to have a bug that is triggered by certain programs. The... Read more |
10 years 6 months ago | 4 years 3 months ago |
| MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm | client portal |
Resolved |
We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more |
4 years 1 week ago | 4 years 16 hours ago |
