Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Slow Processing of Password Changes Account Management, client portal Resolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

3 years 11 months ago 1 year 6 months ago
Issue with accessing to OSC OnDemand OnDemand Resolved

Updated on 11:16 AM September 11, 2019:

OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more

3 years 9 months ago 3 years 9 months ago
Update on 02/24/2017: All services available Outage Resolved

02/24/17 3:50PM Update: All Services have been restored including:

  • Oakley cluster with full capacity for general access
  • Ruby cluster with full capacity for... Read more
6 years 3 months ago 6 years 3 months ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it... Read more

9 years 5 hours ago 9 years 3 hours ago
Armstrong offline until Noon Resolved

Armstrong will need to be taken down today until Noon.  In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance.

8 years 9 months ago 8 years 9 months ago
Starccm license unavailable Feb 21, 2021 Licensing Resolved

Updated on Feb 25:

StarCCM license outage is restored.

Original post:

The Starccm software license at OSC will be terminated on Sunday Feb... Read more

2 years 3 months ago 2 years 3 months ago
Switch failure on Nov 17 2018 filesystem, login Resolved

Updates at 12:51 PM Nov 19:

At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more

4 years 6 months ago 4 years 6 months ago
Glenn Intel v11 and later do not support -mkl flag Software Resolved

Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options.  Contact oschelp@osc.edu... Read more

7 years 4 months ago 6 years 9 months ago
Rolling reboot of Owens and Pitzer starting from July 11, 2022 Owens, Pitzer Resolved

Updated on August 1 2022:

The rolling reboots have been completed. 

Original Post:

We will have rolling reboots of Owens and Pitzer... Read more

11 months 1 week ago 10 months 1 week ago
Backups of /nfs/gpfs Backups Resolved

Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more

10 years 1 month ago 10 years 1 month ago

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