Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
OSC Service Outage Notification Outage Resolved

We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more

4 months 4 weeks ago 4 months 4 weeks ago
Switch failure on Nov 17 2018 filesystem, login Resolved

Updates at 12:51 PM Nov 19:

At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more

6 years 11 months ago 6 years 11 months ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "... Read more

6 years 1 month ago 6 years 3 weeks ago
Storage usage reported in the Project Dashboard is not correct client portal Resolved

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more

6 years 8 months ago 6 years 5 days ago
Running jobs requeued on all clusters Owens, Pitzer Resolved

The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more

2 years 2 weeks ago 2 years 2 weeks ago
Interruption of both Project and Scratch filesystems on 10/13/2016 filesystem Resolved

We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected.

We'll update more details later. 

9 years 3 weeks ago 9 years 3 weeks ago
OSC internal network problems 25 Sept. 2020 Network, Owens, Pitzer, Ruby, Web Services Resolved

OSC is currently experiencing problems with its internal network.  Interactive sessions may be slow or unresponsive, but running jobs should not be affected.

5 years 1 month ago 5 years 1 month ago
Proj13 file system difficulties filesystem Resolved

We are currently experiencing difficulties with the servers for the filesystem mounted at /nfs/proj13.

12 years 1 month ago 12 years 1 month ago
Upcoming Expiration of Intel Compiler Licenses on Pitzer and State-wide Licensing Resolved

Old Intel compiler licenses on Pitzer and for state-wide access with versions 19.1.3 and earlier will no longer be available from March 31, 2025. We are currently... Read more

8 months 1 week ago 7 months 1 week ago
abaqus with UMAT Software Resolved

On Owens, usage of user-defined material (UMAT) script for abaqus is limited as following:

abaqus 2017: correctly running on single and multi-nodes

abaqus 6.14 and 2016: correctly... Read more

7 years 8 months ago 7 years 5 months ago

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