Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but... Read more

8 years 10 months ago 8 years 10 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ... Read more

4 years 7 months ago 4 years 7 months ago
Rolling reboots on owens and pitzer starting 18 Aug 2021 Batch, Connectivity, Maintenance Resolved

We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates.

The... Read more

1 year 9 months ago 1 year 8 months ago
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby... Read more
7 years 8 months ago 7 years 8 months ago
GPFS filesystem Problem on Oct 24 2019 filesystem Resolved

Updated on 4:45 PM Oct 24, 2019

The issue is fixed. GPFS filesystems and OnDemand are back. 

Original Post

We are having issues with GPFS filesystem... Read more

3 years 7 months ago 3 years 7 months ago
Brief disruption on 8/1/2013 at 8AM Network Resolved

At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement... Read more

9 years 10 months ago 9 years 9 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

... Read more
5 years 6 months ago 5 years 6 months ago
Ondemand error when terminating interactive app OnDemand Resolved
(workaround)

When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more

2 years 5 months ago 1 year 1 month ago
OnDemand Apps will not open OnDemand Resolved

Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers.  This has caused OnDemand apps to fail to run with... Read more

8 years 8 months ago 7 years 5 months ago
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log... Read more

4 years 4 months ago 4 years 4 months ago

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