Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
ACEs of a file in user's home directory will be lost using vim or cp filesystem Resolved

Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using vim.  In addition, the newly created file using the cp... Read more

5 years 4 months ago 5 years 4 months ago
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show... Read more
8 years 7 months ago 8 years 2 months ago
MyOSC may not show usage for 28 March 2022 client portal Resolved

MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment.

Resolution notes:

The job usage for... Read more

1 year 8 months ago 1 year 8 months ago
Data on /fs/scratch is not accessible filesystem Resolved

Updated on 10:30 AM July 3rd, 2019:

Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience.  ... Read more

4 years 5 months ago 4 years 5 months ago
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

4 years 1 month ago 3 years 9 months ago
Critical change about using $PFSDIR directory at OSC Batch Resolved

Starting from Thursday, Feb 2nd, the $PFSDIR directory on scratch (/fs/scratch) won’t be created by job prologue. For example, if you simply use the command cd $PFSDIR,... Read more

6 years 10 months ago 6 years 9 months ago
OnDemand with Safari Web Services Resolved

Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for... Read more

9 years 7 months ago 8 years 1 month ago
Lustre jobs suspended filesystem Resolved

The Lustre filesystem ($PFSDIR and /fs/lustre) has crashed several times Friday evening (8/15). We have degraded this service temporarily, while we work to isolate the actions that are triggering... Read more

9 years 3 months ago 9 years 3 months ago
Singularity: reached your pull rate limit Owens, Pitzer, Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your pull rate limit. You may... Read more          
2 years 5 months ago 1 year 8 months ago
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov... Read more

5 years 3 weeks ago 5 years 2 weeks ago

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