Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
4 years 4 months ago | 3 years 10 months ago |
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
3 years 6 months ago | 3 years 4 months ago |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
6 years 10 months ago | 5 years 8 months ago |
| Dec 27, 2016: Issues with /fs/project | filesystem |
Resolved |
Dec 27, 2016 3:46PM Update: Both project and scratch file systems ( |
6 years 5 months ago | 6 years 5 months ago |
| OnDemand experiencing difficulties | Web Services |
Resolved |
OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience. |
9 years 3 months ago | 9 years 3 months ago |
| Correction on OSC project restriction email | Account Management |
Resolved |
Updated: OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more |
1 year 11 months ago | 1 year 11 months ago |
| Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 | Batch, Owens, Ruby |
Resolved |
Posted on June 12, 2018, at 4:40 PM: We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Intermittent DNS issues |
Resolved |
3/9/15 Update: The DNS issues have been resolved. In total, the following services may have been affected by the DNS issues:
|
8 years 2 months ago | 8 years 2 months ago | |
| Terminal function from RStudio app through OnDemand does not work | OnDemand |
Resolved |
Terminal function from RStudio app through OnDemand does not work. It returns error as below: Rstudio cannot launch terminals. We are working on the... Read more |
5 months 1 week ago | 5 months 1 week ago |
| Issues with GPFS filesystem since Saturday May 18 | filesystem |
Resolved |
Update Posted on 20 May 2019 13:24 We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if... Read more |
4 years 1 week ago | 4 years 1 week ago |