Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Email Issues | client portal |
Resolved |
OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more |
4 years 10 months ago | 4 years 7 months ago |
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
5 years 5 months ago | 4 years 10 months ago |
| Slurm database repair on 01/25/2024 | Outage |
Resolved |
We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more |
7 months 1 week ago | 7 months 4 days ago |
| Interruption of both Project and Scratch filesystems on 10/13/2016 | filesystem |
Resolved |
We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected. We'll update more details later. |
7 years 10 months ago | 7 years 10 months ago |
| MVAPICH2 build of CP2K 6.1 | Pitzer |
Resolved |
We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th... Read more |
3 years 9 months ago | 3 years 5 months ago |
| Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 | login, Owens, Ruby |
Resolved |
4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more |
7 years 5 months ago | 7 years 5 months ago |
| XDMOD outage: 9AM-4PM June 2 2021 | Outage |
Resolved |
There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more |
3 years 3 months ago | 3 years 2 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
10 years 2 months ago | 10 years 2 months ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
6 years 1 week ago | 5 years 11 months ago |
| issues accessing /fs/ess/ locations | filesystem, Operations, Outage |
Resolved |
15 Aug 2022 resolved... Read more |
2 years 3 weeks ago | 2 years 2 weeks ago |
