Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
Security Vulnerability for GPFS filesystem Resolved

Update: The fix was deployed during May 19 Downtime. 

Clients are not able to use mm* commands to manipulate GPFS ACLs on most OSC systems, due to a security vulnerability... Read more

5 years 1 week ago 4 years 11 months ago
Security vulnerabilities on ARM Forge versions prior to 22.0.x Software Resolved
(workaround)

ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:

  • Security update #1: A locally exploitable code-injection vulnerability was identified in... Read more
2 years 10 months ago 2 hours 20 min ago
Segmentation fault from openmpi/1.10-hpcx and 2.0-hpcx on Owens Owens, Software Resolved

We have found that recent MPI jobs using openmpi/1.10-hpcx and openmpi/2.0-hpcx on Owens may complete or hang until the job is killed, but receive segmentation fault. Some applications might be ... Read more

5 years 9 months ago 5 years 9 months ago
Sign Up reCAPTCHA Error Resolved

If you fail to hit the reCAPTCHA and try to submit the form, you will receive an error regarding the reCAPTCHA.

If you hit the reCAPTCHA and re-submit, the error will remain.

... Read more

5 years 9 months ago 5 years 6 months ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While running... Read more          
50 min 53 sec ago 50 min 53 sec ago
Singularity: failed to run a container directly or pull an image from Singularity or Docker hub Software Resolved
(workaround)

You might encounter an error while run a container directly from a hub:

[pitzer-login01]$ apptainer run shub://vsoch/hello-world
Progress |===================================| 100.0%... Read more          
49 min 57 sec ago 49 min 57 sec ago
Singularity: reached your pull rate limit Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your pull rate limit. You may... Read more          
3 years 11 months ago 54 min 12 sec ago
Slow Processing of Password Changes Account Management, client portal Resolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

5 years 10 months ago 3 years 5 months ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more

1 year 3 months ago 1 year 3 months ago
Slurm on Pitzer is offline Resolved

The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience.

1 year 2 months ago 1 year 2 months ago

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