Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
Application Submission Errors: Startup and Classroom Outage Resolved

You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. 
 

These websites are... Read more

6 years 10 months ago 6 years 10 months ago
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

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It is fixed and running... Read more

6 years 6 months ago 6 years 6 months ago
Armstrong inaccessible Resolved

Update: 2PM March 12th: Armstrong is back up and running.  Please notify oschelp@osc.edu of any lingering issues.


As of 10AM Thursday March 12th... Read more

10 years 1 month ago 10 years 1 month ago
ARMSTRONG is offline Outage Resolved

ARMSTRONG is experiencing an unexpected outage. We are working on a resolution.

11 years 3 weeks ago 11 years 3 weeks ago
Armstrong offline until Noon Resolved

Armstrong will need to be taken down today until Noon.  In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance.

10 years 8 months ago 10 years 8 months ago
Ascend desktop including lightweight is not working Resolved

Update: this is fixed. 

Original Post:

Ascend Desktop, including... Read more

4 weeks 3 hours ago 3 weeks 6 days ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to... Read more

3 years 8 months ago 3 years 8 months ago
Backup Issues Backups Resolved

Updates on 04/17:

OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. 

... Read more

1 year 3 weeks ago 1 year 1 week ago
Backups of /nfs/gpfs Backups Resolved

Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more

12 years 1 week ago 11 years 11 months ago
Balance could be non-existent client portal Resolved

Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background.

The bug has been identified and a patch will be released ASAP... Read more

5 years 5 months ago 5 years 3 months ago

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