Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Lustre bug causing Oakley login node crashes | filesystem, login |
Resolved |
Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug. The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more |
7 years 7 months ago | 7 years 5 months ago |
| PI can't submit FY22 budget on 6/30/2021 |
Resolved |
Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate... Read more |
1 year 9 months ago | 1 year 9 months ago | |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
3 years 8 months ago | 3 years 8 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
5 years 12 months ago | 5 years 12 months ago |
| quota exceeded error when using chgrp in /fs/ess directories | filesystem |
Resolved |
Users may receive an error when using the chgrp command on data in /fs/ess/ locations. $ chgrp -v PEX1234 my-file.txt chgrp: changing group of 'my-file.txt': Disk quota exceeded failed... Read more |
1 month 3 weeks ago | 1 month 2 days ago |
| Login Shell Issues on Oakley | Account/Shell |
Resolved |
UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again. Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more |
8 years 9 months ago | 8 years 9 months ago |
| Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 | Owens, Pitzer, Ruby, Software |
Resolved (workaround) |
Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ... Read more |
3 years 1 week ago | 11 months 2 weeks ago |
| Libraries not compatible with cxx17 | Software |
Resolved |
Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17. Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more |
4 years 6 months ago | 4 years 6 months ago |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
6 years 12 months ago | 4 years 10 months ago |
| Home directory quota is inaccurate after Dec 14 Downtime |
Resolved |
The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now. Please... Read more |
1 year 3 months ago | 1 year 1 month ago |