Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Emergency InfiniBand Shutdown (All systems) Network Resolved

We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more

9 years 4 months ago 9 years 4 months ago
Ondemand error when terminating interactive app OnDemand Resolved
(workaround)

When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more

2 years 12 months ago 1 year 7 months ago
LS-DYNA License problems on all clusters Software Resolved

We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018.

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It has been fixed and working... Read more

5 years 1 month ago 5 years 1 month ago
Estimated charging for serial jobs on Oakley is incorrect Batch Resolved

Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more

8 years 1 month ago 5 years 6 months ago
starccm/15.02.007 with intelmpi after Mar 22, 2022 Resolved
(workaround)

STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more... Read more

1 year 8 months ago 1 year 8 months ago
GPFS problems with /fs/project and possibly /fs/scratch filesystem Resolved

There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. 

... Read more
1 year 2 months ago 1 year 2 months ago
'quota' command does not work on GPFS system software Resolved

The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more

10 years 3 months ago 7 years 4 months ago
Storage Problems - GPFS services (Project / Scratch) filesystem Resolved

Updates at 15:52 March 11, 2020:

The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more

3 years 9 months ago 3 years 8 months ago
DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 Resolved

We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected.

5 years 11 months ago 5 years 11 months ago
Issue when loading multiple Fluent or ANSYS modules simultaneously Software Resolved

Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error.  The most common case of this happening is when multiple of... Read more

9 years 1 month ago 8 years 1 month ago

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