Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
3 years 2 weeks ago | 3 years 2 weeks ago |
| Unable to unload Intel software stack | Pitzer, Ruby, Software |
Resolved |
Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and... Read more |
2 years 9 months ago | 2 years 8 months ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
5 years 4 months ago | 5 years 3 months ago |
| Oakley login node instability | Operations |
Resolved |
Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more |
8 years 4 months ago | 8 years 3 months ago |
| Jupyter security issue Aug. 13, 2021 | Maintenance, OnDemand, Software |
Resolved |
Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability. OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more |
1 year 5 months ago | 1 year 5 months ago |
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
4 years 3 weeks ago | 4 years 1 week ago |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
6 years 10 months ago | 4 years 8 months ago |
| Network card re-seat | Network |
Resolved |
At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more |
9 years 7 months ago | 9 years 7 months ago |
| Brief disruption to external network, 2013/12/29 | Connectivity |
Resolved |
Between 5:00AM and 9:00AM EDT on Sunday,... Read more |
9 years 1 month ago | 9 years 1 month ago |
| GPFS errors on compute nodes | filesystem |
Resolved |
We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes. Any jobs running on these nodes accessing files on GPFS may... Read more |
2 years 2 months ago | 1 year 2 months ago |