Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage... Read more

6 years 4 months ago 6 years 3 months ago
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more

1 month 2 weeks ago 4 weeks 13 hours ago
Intermittent DNS issues Resolved

3/9/15 Update: The DNS issues have been resolved.  In total, the following services may have been affected by the DNS issues:

10 years 4 months ago 10 years 3 months ago
Intermittent failure of default CPU binding Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.

$ORCA/orca h2o.in... Read more          
1 month 3 weeks ago 1 month 3 weeks ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more

2 years 4 days ago 1 year 11 months ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more

4 years 3 months ago 4 years 3 months ago
Intermittent issue with connecting to batch server Batch, Owens Resolved

Updated on June 18, 2018, at 3:15 PM:

This issue has been fixed. 

Posted on June 18, 2018, at 12:30 PM:

We've been having intermittent... Read more

7 years 2 weeks ago 7 years 2 weeks ago
Interruption of both Project and Scratch filesystems on 10/13/2016 filesystem Resolved

We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected.

We'll update more details later. 

8 years 8 months ago 8 years 8 months ago
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

5 years 8 months ago 5 years 4 months ago
Issue when loading multiple Fluent or ANSYS modules simultaneously Software Resolved

Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error.  The most common case of this happening is when multiple of... Read more

10 years 8 months ago 9 years 8 months ago

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