Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Postedsort descending Updated
Sign Up reCAPTCHA Error Resolved

If you fail to hit the reCAPTCHA and try to submit the form, you will receive an error regarding the reCAPTCHA.

If you hit the reCAPTCHA and re-submit, the error will remain.

... Read more

5 years 4 months ago 5 years 1 month ago
Issue with accessing to OSC OnDemand OnDemand Resolved

Updated on 11:16 AM September 11, 2019:

OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more

5 years 3 months ago 5 years 3 months ago
Scratch filesystem Errors on October 1st, 2019 filesystem Resolved

Updated on 12:40 PM Oct 1st, 2019: 

OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more

5 years 2 months ago 5 years 2 months ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "... Read more

5 years 2 months ago 5 years 1 month ago
Rolling reboot of Owens starting from Oct 10, 2019 login, Owens Resolved

Updated on 1 PM Oct 17, 2019:

The rolling reboot of Owens has been completed. 

Original Post:

We are having rolling reboots of Owens... Read more

5 years 2 months ago 5 years 1 month ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

5 years 1 month ago 4 years 10 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna... Read more

5 years 1 month ago 5 years 1 month ago
GPFS filesystem Problem on Oct 24 2019 filesystem Resolved

Updated on 4:45 PM Oct 24, 2019

The issue is fixed. GPFS filesystems and OnDemand are back. 

Original Post

We are having issues with GPFS filesystem... Read more

5 years 1 month ago 5 years 1 month ago
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

5 years 1 month ago 4 years 9 months ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

5 years 4 weeks ago 2 years 7 months ago

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