The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
2 years 10 months ago | 2 years 10 months ago |
| Singularity: reached your pull rate limit | Owens, Pitzer, Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: ERROR: toomanyrequests: Too Many Requests. or You have reached your pull rate limit. You may... Read more |
2 years 10 months ago | 2 years 2 weeks ago |
| CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: | Pitzer |
Resolved (workaround) |
CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node: Program received signal SIGFPE: Floating-point exception - erroneous arithmetic... Read more |
2 years 9 months ago | 2 years 2 weeks ago |
| Correction on OSC project restriction email | Account Management |
Resolved |
Updated: OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more |
2 years 9 months ago | 2 years 9 months ago |
| PI can't submit FY22 budget on 6/30/2021 |
Resolved |
Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate... Read more |
2 years 9 months ago | 2 years 9 months ago | |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
2 years 9 months ago | 2 years 9 months ago |
| Backup failures on ess filesystem | Backups, filesystem |
Resolved |
The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021. OSC is working with the vendor to... Read more |
2 years 8 months ago | 2 years 8 months ago |
| Problems with the nightly backup on ess filesystem | Backups |
Resolved |
We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more |
2 years 8 months ago | 2 years 8 months ago |
| /fs/ess and OnDemand not accessible | filesystem, OnDemand |
Resolved |
/fs/ess and OnDemand are not accessible now. We are working on this. Sorry for the inconvenience. Please contact OSC Help if you have any questions. |
2 years 8 months ago | 2 years 8 months ago |
| Jupyter security issue Aug. 13, 2021 | Maintenance, OnDemand, Software |
Resolved |
Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability. OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more |
2 years 8 months ago | 2 years 8 months ago |
