We are currently experiencing temporary instability on the Ascend login nodes.
A rolling reboot is in progress to address CVE-2026-23111 for all clusters, including Ascend, Cardinal, and Pitzer.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Fail to connect with VS Code 1.86 |
Resolved |
VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. See this link for more... Read more |
2 years 4 months ago | 2 years 1 month ago | |
| Classroom Jupyter and RStudio Apps | Software |
Resolved |
If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom... Read more |
1 month 1 week ago | 1 month 1 week ago |
| Maintenance for OnDemand and other web based services |
Resolved |
Update (12/13/14 10am): Maintenance has finished as planned.
OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more |
11 years 5 months ago | 11 years 5 months ago | |
| GPFS errors on compute nodes | filesystem |
Resolved |
We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes. Any jobs running on these nodes accessing files on GPFS may... Read more |
5 years 6 months ago | 4 years 6 months ago |
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
7 years 4 months ago | 7 years 3 months ago |
| PyTorch hangs on dual-gpu node on Ascend | Ascend, GPU |
Resolved (workaround) |
PyTorch can hang on Ascend on dual-GPU nodes |
1 year 1 month ago | 1 year 1 month ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
6 years 11 months ago | 4 years 6 months ago |
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 4 weeks ago | 1 year 2 weeks ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
9 years 3 months ago | 9 years 3 months ago |
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. Please contact OSC Help if you... Read more |
3 years 9 months ago | 3 years 9 months ago |
