Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
my.osc.edu inaccessible client portal Resolved

OSC client portal is having intermittent issues and may be inaccessible.

There is ongoing work being done to resolve this problem.

Resolution:... Read more

2 years 9 months ago 2 years 9 months ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more

4 years 1 month ago 3 years 10 months ago
Project space giving errors "No space left on device" filesystem Resolved

11/01/2016 11:52AM Update: This issue has been fixed. 

We have become aware of a problem with the Project storage space that gives errors "No space left on device". The... Read more

6 years 7 months ago 6 years 7 months ago
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help

1 year 5 months ago 1 year 5 months ago
Brief disruption to external network, 2013/12/29 Connectivity Resolved

Between 5:00AM and 9:00AM EDT on Sunday,... Read more

9 years 5 months ago 9 years 5 months ago
Scratch filesystem Errors on October 1st, 2019 filesystem Resolved

Updated on 12:40 PM Oct 1st, 2019: 

OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more

3 years 8 months ago 3 years 8 months ago
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

3 years 6 months ago 1 year 1 month ago
Replacement of Owens Ethernet switches from Dec 14, 2018 Network, Owens Resolved

Updated on Jan 16, 2019, at 09:20 AM:

The replacement is done except for the three switches including the login nodes of Owens. We posted another notice for more... Read more

4 years 8 months ago 4 years 4 months ago
Problems with Project Space (/nfs/gpfs) filesystem Resolved

(9/8/15 14:21 Eastern) Project space appears to be back to normal operation. We are running some tests to verify that the problem is fully resolved.


As of early afternoon, Sept. 8,... Read more

7 years 9 months ago 7 years 9 months ago
Cannot use mpiexec/mpirun from OpenMPI in an interactive session Owens, Pitzer, Software Resolved
(workaround)

We found mpiexec/mpirun from OpenMPI can not be used in an interactive session (launched by sinteractive) after upgrading Pitzer and... Read more

2 years 2 months ago 1 year 2 months ago

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