Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
10 years 5 months ago | 8 years 3 months ago |
| Performance degradation of ESS filesystem | filesystem |
Resolved |
Updated 2:10PM November 25, 2021: The... Read more |
4 years 9 months ago | 4 years 9 months ago |
| Brief disruption to external network, 2013/12/29 | Connectivity |
Resolved |
Between 5:00AM and 9:00AM EDT on Sunday,... Read more |
12 years 8 months ago | 12 years 8 months ago |
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
6 years 10 months ago | 6 years 8 months ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
Read more |
9 months 2 weeks ago | 9 months 2 weeks ago |
| Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 | Owens |
Resolved |
12:00 PM 5/7/2018 Update: The rolling reboot of Owens has been completed. Posted on April 11, 2018, at 3:45... Read more |
8 years 5 months ago | 8 years 4 months ago |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
2 years 5 months ago | 1 year 4 months ago |
| MVAPICH broken on Ruby | Ruby |
Resolved |
Update Monday February 16th -- Ruby MVAPICH2 build fixed. Ruby's MVAPICH2 build has been fixed. Please email oschelp@osc.edu with any issues. ... Read more |
11 years 7 months ago | 11 years 6 months ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
5 years 6 months ago | 5 years 6 months ago |
| Application Errors | client portal |
Resolved |
When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more |
7 years 4 months ago | 7 years 1 month ago |
