Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
5 years 7 months ago | 5 years 1 month ago |
| OSC OnDemand is not responsive | OnDemand |
Resolved |
OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. We apologize for any inconvenience this may cause... Read more |
4 years 6 months ago | 4 years 6 months ago |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
8 years 1 month ago | 6 years 11 months ago |
| 'quota' command does not work on GPFS | system software |
Resolved |
The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more |
11 years 1 week ago | 8 years 1 month ago |
| CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: | Pitzer |
Resolved (workaround) |
CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node: Program received signal SIGFPE: Floating-point exception - erroneous arithmetic... Read more |
3 years 2 months ago | 2 years 4 months ago |
| DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 |
Resolved |
We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected. |
6 years 8 months ago | 6 years 8 months ago | |
| Intermittent DNS issues |
Resolved |
3/9/15 Update: The DNS issues have been resolved. In total, the following services may have been affected by the DNS issues:
|
9 years 6 months ago | 9 years 5 months ago | |
| Outbound Emails from MyOSC are Blocked at MS 365 Servers | Account Management, client portal |
Resolved |
Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server. ... Read more |
1 year 1 week ago | 11 months 3 weeks ago |
| Issues with GPFS filesystem since Saturday May 18 | filesystem |
Resolved |
Update Posted on 20 May 2019 13:24 We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if... Read more |
5 years 3 months ago | 5 years 3 months ago |
| /fs/ess Project Details Storage Reporting | client portal |
Resolved |
If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab. |
4 years 1 month ago | 4 years 4 weeks ago |
