Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

... Read more

4 years 2 weeks ago 4 years 5 days ago
starccm outage Feb 21, 2021 Licensing, Outage, Owens, Software Resolved

Updated on Feb 25: 

StarCCM license outage is restored.

Original post:

OSC's starccm software license will expire at 12 a.m., Sunday, Feb... Read more

1 year 11 months ago 1 year 11 months ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more

3 years 9 months ago 3 years 6 months ago
PI can't submit FY22 budget on 6/30/2021 Resolved

Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate... Read more

1 year 7 months ago 1 year 7 months ago
Project space giving errors "No space left on device" filesystem Resolved

11/01/2016 11:52AM Update: This issue has been fixed. 

We have become aware of a problem with the Project storage space that gives errors "No space left on device". The... Read more

6 years 3 months ago 6 years 3 months ago
Brief disruption to external network, 2013/12/29 Connectivity Resolved

Between 5:00AM and 9:00AM EDT on Sunday,... Read more

9 years 1 month ago 9 years 1 month ago
Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 Owens Resolved

12:00 PM 5/7/2018 Update:

The rolling reboot of Owens has been completed. 

Posted on April 11, 2018, at 3:45... Read more

4 years 9 months ago 4 years 9 months ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Resolved
(workaround)

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ... Read more

2 years 10 months ago 9 months 2 weeks ago
MVAPICH broken on Ruby Ruby Resolved

Update Monday February 16th -- Ruby MVAPICH2 build fixed.

Ruby's MVAPICH2 build has been fixed.  Please email oschelp@osc.edu with any issues.

... Read more
7 years 11 months ago 7 years 11 months ago
Problems with Project Space (/nfs/gpfs) filesystem Resolved

(9/8/15 14:21 Eastern) Project space appears to be back to normal operation. We are running some tests to verify that the problem is fully resolved.


As of early afternoon, Sept. 8,... Read more

7 years 4 months ago 7 years 4 months ago

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