Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
abaqus with UMAT Software Resolved

On Owens, usage of user-defined material (UMAT) script for abaqus is limited as following:

abaqus 2017: correctly running on single and multi-nodes

abaqus 6.14 and 2016: correctly... Read more

6 years 2 months ago 5 years 11 months ago
cuda-gdb segmentation fault on startup Owens, Pitzer, Software Resolved

The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution.  A workaround before executing cuda-gdb is to unload the xalt module, e.g.: 

module unload... Read more          
4 years 3 weeks ago 2 years 1 month ago
Oakley login node down Resolved

One of the Oakley login... Read more

9 years 4 months ago 9 years 3 months ago
Storage usage reported in the Project Dashboard is not correct client portal Resolved

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more

5 years 2 months ago 4 years 6 months ago
Problems with the nightly backup on ess filesystem Backups Resolved

We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more

2 years 9 months ago 2 years 9 months ago
A bug in the trigger that sends automated emails from client portal client portal Resolved

We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more

4 years 10 months ago 4 years 10 months ago
Emergency maintenance in OSC’s data center Feb 10 2022 Outage, Owens, Pitzer Resolved

OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb.... Read more

2 years 3 months ago 2 years 3 months ago
Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 login, Owens, Ruby Resolved

4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. 

All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more

7 years 2 months ago 7 years 1 month ago
Rolling reboot of Owens starting from Oct 10, 2019 login, Owens Resolved

Updated on 1 PM Oct 17, 2019:

The rolling reboot of Owens has been completed. 

Original Post:

We are having rolling reboots of Owens... Read more

4 years 7 months ago 4 years 7 months ago
Account changes temporarily suspended Account Management Resolved

We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more

9 years 11 months ago 9 years 11 months ago

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