Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
3 years 10 months ago | 1 year 1 month ago |
| Rolling reboot of Owens and Pitzer starting from February 3, 2020 | login, Owens, Pitzer |
Resolved |
2:11 PM 2/17/2020 Update: The rolling reboot of Owens has been completed. 12:41 PM 2/10/2020 Update: The rolling reboot of Pitzer has been... Read more |
3 years 4 months ago | 3 years 3 months ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
6 years 3 weeks ago | 1 year 1 month ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
8 years 10 months ago | 8 years 10 months ago |
| OnDemand Apps are not working | OnDemand, Outage |
Resolved |
Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:
|
2 years 6 days ago | 2 years 6 days ago |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
4 years 7 months ago | 4 years 7 months ago |
| Estimated charging for serial jobs on Oakley is incorrect | Batch |
Resolved |
Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more |
7 years 8 months ago | 4 years 12 months ago |
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. |
9 months 2 weeks ago | 9 months 2 weeks ago | |
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
1 month 2 days ago | 1 month 2 days ago |
| 'quota' command does not work on GPFS | system software |
Resolved |
The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more |
9 years 9 months ago | 6 years 10 months ago |