Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
5 years 11 months ago | 5 years 10 months ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
7 years 10 months ago | 7 years 10 months ago |
| MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm | client portal |
Resolved |
We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more |
2 years 5 months ago | 2 years 5 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
10 years 7 months ago | 10 years 7 months ago | |
| Ansys DesignModeler with hardware acceleration | Software |
Resolved (workaround) |
Ansys DesignModeler with hardware acceleration is not working. With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow. ... Read more |
5 years 1 month ago | 2 years 9 months ago |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
6 years 5 months ago | 6 years 5 months ago |
| Login problem |
Resolved |
Around 10am EDT, OSC began to experience problems with our infrastructure. Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more |
8 months 2 weeks ago | 8 months 2 weeks ago | |
| Matlab PCT broken due to pbsrsh modification | Matlab |
Resolved |
A change was made to the system wide |
9 years 8 months ago | 9 years 3 months ago |
| Cannot use mpiexec/mpirun from OpenMPI in an interactive session | Owens, Pitzer, Software |
Resolved (workaround) |
We found |
3 years 10 months ago | 2 years 9 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
5 years 6 months ago | 3 years 1 month ago |
