Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
7 years 7 months ago | 6 years 11 months ago |
| OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system | Software |
Resolved (workaround) |
Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ... Read more |
1 year 5 months ago | 1 year 5 months ago |
| Interruption of both Project and Scratch filesystems on 10/13/2016 | filesystem |
Resolved |
We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected. We'll update more details later. |
10 years 3 days ago | 10 years 3 days ago |
| starccm/15.02.007 with intelmpi after Mar 22, 2022 |
Resolved (workaround) |
STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more... Read more |
4 years 6 months ago | 1 year 5 months ago | |
| Proj13 file system difficulties | filesystem |
Resolved |
We are currently experiencing difficulties with the servers for the filesystem mounted at /nfs/proj13. |
13 years 1 week ago | 13 years 6 days ago |
| GPFS filesystem Problem on Oct 24 2019 | filesystem |
Resolved |
Updated on 4:45 PM Oct 24, 2019 The issue is fixed. GPFS filesystems and OnDemand are back. Original Post We are having issues with GPFS filesystem... Read more |
6 years 11 months ago | 6 years 11 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
12 years 4 months ago | 12 years 4 months ago |
| Storage Problems - GPFS services (Project / Scratch) | filesystem |
Resolved |
Updates at 15:52 March 11, 2020: The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more |
6 years 7 months ago | 6 years 7 months ago |
| STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory | Cardinal, Software |
Resolved (workaround) |
After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following... Read more |
4 months 2 weeks ago | 3 months 3 weeks ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
8 years 1 month ago | 8 years 4 weeks ago |
