Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
11 years 9 months ago | 11 years 5 months ago |
| Storage Problems - GPFS services (Project / Scratch) | filesystem |
Resolved |
Updates at 15:52 March 11, 2020: The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more |
5 years 4 months ago | 5 years 4 months ago |
| OnDemand with Safari | Web Services |
Resolved |
Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for... Read more |
11 years 2 months ago | 9 years 9 months ago |
| Unavailability of intel channel among the conda channel list: | Software |
Resolved |
If you are getting an error:
|
10 months 1 week ago | 10 months 1 week ago |
| ACEs of a file in user's home directory will be lost using vim or cp | filesystem |
Resolved |
Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using |
6 years 11 months ago | 6 years 11 months ago |
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
4 years 1 month ago | 4 years 1 month ago |
| module spider/avail/show not showing MPI dependent modules | Ruby |
Resolved |
On Ruby, the commands:
|
10 years 2 months ago | 9 years 9 months ago |
| Instability on Clusters after May 13 Downtime |
Resolved |
We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more |
2 months 3 days ago | 1 month 2 weeks ago | |
| Data on /fs/scratch is not accessible | filesystem |
Resolved |
Updated on 10:30 AM July 3rd, 2019: Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience. ... Read more |
6 years 2 weeks ago | 6 years 2 weeks ago |
| GPFS problems with /fs/project and possibly /fs/scratch | filesystem |
Resolved |
There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. ... Read more |
2 years 10 months ago | 2 years 10 months ago |
