Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| A bug in the trigger that sends automated emails from client portal | client portal |
Resolved |
We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more |
5 years 12 months ago | 5 years 12 months ago |
| MyOSC may not show usage for 28 March 2022 | client portal |
Resolved |
MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment. Resolution notes:The job usage for... Read more |
3 years 3 months ago | 3 years 3 months ago |
| Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 | login, Owens, Ruby |
Resolved |
4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more |
8 years 3 months ago | 8 years 3 months ago |
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
5 years 8 months ago | 5 years 4 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
11 years 3 weeks ago | 11 years 3 weeks ago |
| Slurm to be Upgraded to Version 23.11.4 | Owens, Pitzer |
Resolved |
Updates on 04/08/2024: The rolling reboots are completed. Updates: We will perform rolling reboots on this... Read more |
1 year 4 months ago | 1 year 2 months ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
6 years 10 months ago | 6 years 9 months ago |
| Stale File Handles on GPFS clients | filesystem |
Resolved |
OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more |
6 years 6 months ago | 6 years 6 months ago |
| Singularity: reached your pull rate limit | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: ERROR: toomanyrequests: Too Many Requests. or You have reached your pull rate limit. You may... Read more |
4 years 3 weeks ago | 1 month 3 weeks ago |
| Problems with MVAPICH2 | Owens, Ruby, Software |
Resolved |
Some MVAPICH2 MPI installations on Oakley, Ruby, and Owens, such as the default module mvapich2/2.2 as well as mvapich2/2.1, appear to have a bug that is triggered by certain programs. The... Read more |
9 years 5 months ago | 3 years 2 months ago |
