Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Problems with the nightly backup on ess filesystem Backups Resolved

We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more

4 years 3 months ago 4 years 3 months ago
Intermittent DNS issues Resolved

3/9/15 Update: The DNS issues have been resolved.  In total, the following services may have been affected by the DNS issues:

10 years 8 months ago 10 years 8 months ago
CP package hang with MVAPICH3 in Quantum-Espresso Software Resolved

While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more

4 months 2 weeks ago 3 months 4 days ago
Issues with GPFS filesystem since Saturday May 18 filesystem Resolved

Update Posted on 20 May 2019 13:24

We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if... Read more

6 years 5 months ago 6 years 5 months ago
HPC Job Activity Table: Save Report client portal Resolved

If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports.

There is... Read more

6 years 3 months ago 5 years 8 months ago
Code Server ondemand.osc.edu cannot open this folder because it contains system files OnDemand, Software Resolved

Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files"

To work... Read more

2 weeks 3 days ago 2 weeks 3 days ago
MyOSC Email Delivery Problems client portal Resolved

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more

1 year 10 months ago 1 year 5 months ago
my.osc.edu is NOT available Account Management Resolved

my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to... Read more

8 years 5 months ago 8 years 5 months ago
A partial-node MPI job failed to start using Intel MPI mpiexec Owens, Pitzer, Software Resolved
(workaround)

A partial-node MPI job may fail to start using mpiexec from intelmpi/2019.3 and intelmpi/2019.7 with error messages like

[mpiexec@o0439.ten.osc.... Read more          
5 years 2 weeks ago 6 months 18 hours ago
Lustre, Infiniband Operational and Being Monitored Closely filesystem Resolved

UPDATE: Most users should no longer see any issues with Lustre.


Again, please continue to notify OSC Help of any errors you see in job output. For example, you might see "... Read more

11 years 3 months ago 11 years 3 months ago

Pages