Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort ascending Category Resolution Description Posted Updated
HPC Job Activity Table: Save Report client portal Resolved

If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports.

There is... Read more

6 years 5 months ago 5 years 10 months ago
Home directory quota is inaccurate after Dec 14 Downtime Resolved

The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now.

Please... Read more

4 years 1 month ago 3 years 11 months ago
HCOLL-related failures in OpenMPI applications Cardinal, Software Resolved
(workaround)

Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as

mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers... Read more          
1 year 3 months ago 8 months 3 weeks ago
Handling full-node MPI warnings with MVAPICH 3.0 Ascend, Cardinal Resolved
(workaround)

When running a full-node MPI job with MVAPICH 3.0 , you may encounter the following warning message:

[][mvp_generate_implicit_cpu_mapping] WARNING: You appear to be running at full... Read more          
1 year 2 months ago 8 months 3 weeks ago
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED... Read more

6 years 6 months ago 6 years 4 months ago
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help

4 years 1 month ago 4 years 1 month ago
GPU Memory Not Released Causing OOM in Subsequent Jobs GPU Unresolved

We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more

4 months 1 day ago 4 months 1 day ago
GPFS problems with /fs/project and possibly /fs/scratch filesystem Resolved

There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. 

... Read more
3 years 4 months ago 3 years 4 months ago
GPFS problems on Owens filesystem Resolved

Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been... Read more

6 years 2 weeks ago 6 years 2 weeks ago
GPFS hang Issue on 09/08/2016 filesystem Resolved

On Thursday, Sept 8 starting at 19:37, we had some bad interaction that appears to have been caused by the backup client, and the GPFS servers. This resulted in a GPFS hang that propagated I/O... Read more

9 years 4 months ago 9 years 4 months ago

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