Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Security Vulnerability for GPFS filesystem Resolved

Update: The fix was deployed during May 19 Downtime. 

Clients are not able to use mm* commands to manipulate GPFS ACLs on most OSC systems, due to a security vulnerability... Read more

5 years 2 months ago 5 years 1 month ago
Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 Owens Resolved

12:00 PM 5/7/2018 Update:

The rolling reboot of Owens has been completed. 

Posted on April 11, 2018, at 3:45... Read more

7 years 2 months ago 7 years 1 month ago
Handling full-node MPI warnings with MVAPICH 3.0 Ascend, Cardinal Resolved
(workaround)

When running a full-node MPI job with MVAPICH 3.0 , you may encounter the following warning message:

[][mvp_generate_implicit_cpu_mapping] WARNING: You appear to be running at full... Read more          
8 months 3 days ago 2 months 1 day ago
MVAPICH broken on Ruby Ruby Resolved

Update Monday February 16th -- Ruby MVAPICH2 build fixed.

Ruby's MVAPICH2 build has been fixed.  Please email oschelp@osc.edu with any issues.

... Read more
10 years 4 months ago 10 years 4 months ago
/fs/ess and OnDemand not accessible filesystem, OnDemand Resolved

/fs/ess and OnDemand are not accessible now. We are working on this.

Sorry for the inconvenience. Please contact OSC Help if you have any questions. 

3 years 10 months ago 3 years 10 months ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more

6 years 2 months ago 5 years 11 months ago
CP package hang with MVAPICH3 in Quantum-Espresso Software Resolved
(workaround)

While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of any QE... Read more

6 days 11 hours ago 13 hours 39 min ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

5 years 8 months ago 5 years 5 months ago
Rolling reboot of all clusters, starting from Wednesday morning, April 19, 2017 Batch, Maintenance, Owens, Ruby Resolved

1:40PM 4/27/2017 Update: Rolling reboots are completed. 

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address GPFS errors occured... Read more

8 years 2 months ago 8 years 2 months ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more

1 year 5 months ago 1 year 5 months ago

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