Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

5 years 7 months ago 1 month 3 weeks ago
Emergency InfiniBand Shutdown (All systems) Network Resolved

We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more

10 years 11 months ago 10 years 11 months ago
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more

1 year 2 months ago 1 year 2 months ago
Client Portal: Intermittent Outages Account Management, Account/Shell, Login Problems, Outage Resolved

We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu).

Outages are intermittent.

We apologize for the... Read more

6 years 5 months ago 5 years 12 months ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to... Read more

3 years 11 months ago 3 years 10 months ago
Some issues remain after downtime Login Problems, Operations, Outage Resolved

15 July 2016, 5:00PM update: some additional issues we are facing

  • We are experiencing periodic hangs of the GPFS client file system software used with the new storage environment. We... Read more
8 years 11 months ago 7 years 9 months ago
OSC Service Outage Notification Outage Resolved

We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more

3 weeks 2 days ago 3 weeks 1 day ago
'quota' command does not work on GPFS system software Resolved

The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more

11 years 10 months ago 8 years 11 months ago
MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x Owens, Software Resolved

A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more

2 years 4 months ago 2 months 5 days ago
DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 Resolved

We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected.

7 years 6 months ago 7 years 6 months ago

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