Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Unscheduled GPFS Outage filesystem Resolved

As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more

8 years 5 months ago 8 years 5 months ago
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED... Read more

4 years 4 months ago 4 years 2 months ago
Issue with accessing to OSC OnDemand OnDemand Resolved

Updated on 11:16 AM September 11, 2019:

OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more

4 years 2 months ago 4 years 2 months ago
Balance messaging when application is submitted client portal Resolved

Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present.

4 years 1 week ago 3 years 10 months ago
6/4/13 Scheduled Downtime Outage Resolved

HPC systems are currently offline for scheduled maintenance. See osc.edu/n for more information.

10 years 6 months ago 10 years 6 months ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

... Read more
6 years 2 months ago 6 years 2 months ago
Starccm license unavailable Feb 21, 2021 Licensing Resolved

Updated on Feb 25:

StarCCM license outage is restored.

Original post:

The Starccm software license at OSC will be terminated on Sunday Feb... Read more

2 years 9 months ago 2 years 9 months ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:... Read more          
9 years 2 months ago 9 years 2 months ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more

4 years 10 months ago 4 years 10 months ago
Rolling reboot of Owens and Pitzer starting from July 11, 2022 Owens, Pitzer Resolved

Updated on August 1 2022:

The rolling reboots have been completed. 

Original Post:

We will have rolling reboots of Owens and Pitzer... Read more

1 year 4 months ago 1 year 4 months ago

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