Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

... Read more

5 years 4 months ago 3 years 2 months ago
Password changes may be delayed Infrastructure Resolved

Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice.

11 years 7 months ago 11 years 7 months ago
HCOLL-related failures in OpenMPI applications Cardinal, Software Resolved
(workaround)

Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as

mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers... Read more          
8 months 3 weeks ago 2 months 1 week ago
abaqus: partial node jobs Software Resolved

If you run a parallel (or even serial!) job, but not using all the cpus... Read more

7 years 3 months ago 7 years 1 month ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more

4 years 1 week ago 4 years 1 week ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot... Read more

10 years 5 months ago 10 years 4 months ago
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service... Read more

1 month 5 days ago 1 month 5 days ago
Lustre bug causing Oakley login node crashes filesystem, login Resolved

Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug.  The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more

9 years 10 months ago 9 years 9 months ago
"Forgot your password?" Unavailable Account Management, client portal Resolved

Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu).

Passwords can be changed once you log into the Client Portal... Read more

5 years 12 months ago 5 years 12 months ago
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

1 year 9 months ago 1 year 9 months ago

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