Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted |
Updated |
|---|---|---|---|---|---|
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
3 years 11 months ago | 3 years 7 months ago |
| OSC OnDemand is not responsive | OnDemand |
Resolved |
OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. We apologize for any inconvenience this may cause... Read more |
3 years 7 months ago | 3 years 7 months ago |
| (informational) GPFS maintenance work duplicate known issue | filesystem |
Resolved |
Maintenance work on the GPFS servers is scheduled to be performed today, 28 Feb 2020 at 2:00p.m. Although there is no direct impact expected to services at OSC, there may be short... Read more |
3 years 7 months ago | 3 years 7 months ago |
| Rolling reboot of Owens and Pitzer starting from February 3, 2020 | login, Owens, Pitzer |
Resolved |
2:11 PM 2/17/2020 Update: The rolling reboot of Owens has been completed. 12:41 PM 2/10/2020 Update: The rolling reboot of Pitzer has been... Read more |
3 years 8 months ago | 3 years 7 months ago |
| Email Issues | client portal |
Resolved |
OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more |
3 years 11 months ago | 3 years 8 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
3 years 8 months ago | 3 years 8 months ago |
| LAMMPS ppn=40 GPU problem on Pitzer | Pitzer, Software |
Resolved |
On Pitzer both LAMMPS 22Aug18 and 5Jun19 gpu jobs with ppn=40 hang immediately after lammps begins execution. A workaround is to use ppn=39. |
4 years 11 months ago | 3 years 8 months ago |
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
3 years 10 months ago | 3 years 9 months ago |
| Balance messaging when application is submitted | client portal |
Resolved |
Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present. |
3 years 10 months ago | 3 years 9 months ago |
| Balance could be non-existent | client portal |
Resolved |
Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background. The bug has been identified and a patch will be released ASAP... Read more |
3 years 10 months ago | 3 years 9 months ago |