The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| System Downtime 9/29/13 | Outage |
Resolved |
OSC systems will be offline on September 29th, 2013 for maintenance. Please visit osc.edu/n for more information. |
10 years 6 months ago | 10 years 6 months ago |
| Rolling reboot of Owens and Pitzer starting from July 11, 2022 | Owens, Pitzer |
Resolved |
Updated on August 1 2022: The rolling reboots have been completed. Original Post: We will have rolling reboots of Owens and Pitzer... Read more |
1 year 9 months ago | 1 year 8 months ago |
| Rolling reboots of all clusters starting from Monday Feb 5, 2018 | Batch, Owens, Ruby |
Resolved |
Posted on Feb 22 at 1:25PM: The rolling reboots have been completed. Posted on Jan 30, 2018 at 4:00PM: We will have rolling reboots of... Read more |
6 years 2 months ago | 6 years 1 month ago |
| Balance messaging when application is submitted | client portal |
Resolved |
Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present. |
4 years 5 months ago | 4 years 3 months ago |
| Maintenance for OnDemand and other web based services |
Resolved |
Update (12/13/14 10am): Maintenance has finished as planned.
OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more |
9 years 3 months ago | 9 years 3 months ago | |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
4 years 9 months ago | 2 years 4 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
2 years 9 months ago | 2 years 9 months ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
7 years 1 month ago | 7 years 1 month ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
9 years 10 months ago | 9 years 10 months ago | |
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
1 year 2 months ago | 11 months 3 weeks ago |
