Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
4 years 11 months ago | 4 years 10 months ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Issue with accessing to OSC OnDemand | OnDemand |
Resolved |
Updated on 11:16 AM September 11, 2019: OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Sign Up reCAPTCHA Error |
Resolved |
If you fail to hit the reCAPTCHA and try to submit the form, you will receive an error regarding the reCAPTCHA. If you hit the reCAPTCHA and re-submit, the error will remain. ... Read more |
5 years 1 month ago | 4 years 10 months ago | |
| HPC Job Activity Table: Save Report | client portal |
Resolved |
If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports. There is... Read more |
5 years 1 month ago | 4 years 5 months ago |
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
5 years 1 month ago | 2 years 4 months ago |
| BWA Software Security Vulnerability | Software |
Resolved |
... Read more |
5 years 1 month ago | 5 years 1 month ago |
| Segmentation fault from openmpi/1.10-hpcx and 2.0-hpcx on Owens | Owens, Software |
Resolved |
We have found that recent MPI jobs using openmpi/1.10-hpcx and openmpi/2.0-hpcx on Owens may complete or hang until the job is killed, but receive segmentation fault. Some applications might be ... Read more |
5 years 1 month ago | 5 years 2 weeks ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
5 years 1 month ago | 5 years 1 month ago |
| Group membership discrepancies | Account Management, client portal |
Resolved |
Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). Issue: if you are added to a project that is still in a REQUESTED... Read more |
5 years 1 month ago | 4 years 12 months ago |
