Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| xfdtd could not find the command lsb_release | Software |
Unresolved |
You may encounter the following error while running xfdtd on Cardinal: Could not find the command 'lsb_release'. Please install the system package that has this command. On RHEL7/... Read more |
4 weeks 1 day ago | 4 weeks 20 hours ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Unresolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module files. A... Read more |
1 month 6 days ago | 1 month 6 days ago |
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
11 years 9 months ago | 11 years 5 months ago |
| Inconsistent performance degradation of ESS filesystem | filesystem |
Resolved |
... Read more |
3 years 6 months ago | 3 years 6 months ago |
| Oakley and Owens queue issue | Batch |
Resolved |
We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.
|
7 years 6 months ago | 7 years 6 months ago |
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
5 years 9 months ago | 5 years 9 months ago |
| Oakley login node problems |
Resolved |
One of the Oakley login nodes (oakley01) has experienced some hardware failures and is temporarily out of service while repairs are ongoing. Please limit your interactive use of the... Read more |
10 years 7 months ago | 10 years 7 months ago | |
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
1 year 8 months ago | 1 year 8 months ago |
| Pitzer Xfce Desktop through OnDemand is not working | OnDemand |
Resolved |
Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more |
6 years 5 months ago | 6 years 5 months ago |
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
4 years 9 months ago | 4 years 9 months ago |
