Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Schrodinger license check in issue Licensing Unresolved

Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more

2 months 3 weeks ago 2 months 3 weeks ago
Compatibility Issues with NumPy 2.0 Software Unresolved

The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues... Read more

1 month 2 weeks ago 1 month 2 weeks ago
OnDemand unresponsive login Resolved

Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more

4 years 3 months ago 4 years 3 months ago
Abaqus license contention Batch, Licensing Resolved

We have noticed some abaqus jobs end up in BatchHold. Once the job is in BatchHold, it will never start. This is because of sharing the abaqus licenses between Oakley and Owens. We have opened a... Read more

7 years 7 months ago 6 years 3 months ago
ARMSTRONG is offline Outage Resolved

ARMSTRONG is experiencing an unexpected outage. We are working on a resolution.

10 years 5 months ago 10 years 5 months ago
Problems with home directory servers filesystem Resolved

We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now.  

... Read more
3 years 3 weeks ago 3 years 3 weeks ago
Application Submission Errors: Startup and Classroom Outage Resolved

You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. 
 

These websites are... Read more

6 years 2 months ago 6 years 2 months ago
qsub filter rejects valid jobs Resolved

Job scripts submitted on Glenn, Oakley, or Ruby all go a submit filter before reaching the resource manager, Torque.  A bug has been discovered in our submit filter which prevents jobs with the... Read more

9 years 6 months ago 8 years 11 months ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more

1 year 2 months ago 1 year 2 months ago
Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 Batch, login, Owens, Pitzer, Ruby Resolved

Update #2 Posted on 14 June 2019 12:33 PM

The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more

5 years 3 months ago 5 years 3 months ago

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