Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Globus Online Transfers Failing Connectivity, filesystem, Web Services Resolved

We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing.  Transfers to/from Globus Personal Endpoints do not seem to be affected.

... Read more

9 years 8 months ago 7 years 6 months ago
starccm/15.02.007 with intelmpi after Mar 22, 2022 Resolved
(workaround)

STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more... Read more

3 years 8 months ago 6 months 4 weeks ago
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more

12 years 5 months ago 12 years 5 months ago
GPFS filesystem Problem on Oct 24 2019 filesystem Resolved

Updated on 4:45 PM Oct 24, 2019

The issue is fixed. GPFS filesystems and OnDemand are back. 

Original Post

We are having issues with GPFS filesystem... Read more

6 years 1 month ago 6 years 1 month ago
Brief disruption to external network, 2013/12/29 Connectivity Resolved

Between 5:00AM and 9:00AM EDT on Sunday,... Read more

11 years 11 months ago 11 years 11 months ago
Storage Problems - GPFS services (Project / Scratch) filesystem Resolved

Updates at 15:52 March 11, 2020:

The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more

5 years 9 months ago 5 years 9 months ago
Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 Owens Resolved

12:00 PM 5/7/2018 Update:

The rolling reboot of Owens has been completed. 

Posted on April 11, 2018, at 3:45... Read more

7 years 8 months ago 7 years 7 months ago
Unavailability of intel channel among the conda channel list: Software Resolved

If you are getting an error: 

UnavailableInvalidChannel: HTTP 403 FORBIDDEN for channel intel <... Read more

1 year 2 months ago 1 year 2 months ago
MVAPICH broken on Ruby Ruby Resolved

Update Monday February 16th -- Ruby MVAPICH2 build fixed.

Ruby's MVAPICH2 build has been fixed.  Please email oschelp@osc.edu with any issues.

... Read more
10 years 10 months ago 10 years 9 months ago
Problems with GPFS filesystem, and OnDemand is not working filesystem Resolved

Updates on 12:00pm June 10:

The issue is fixed. All impacted services return to production.

We apologize for the inconvience. If you have any questions, please... Read more

4 years 6 months ago 4 years 6 months ago

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