Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Login Issues with my.osc.edu Outage Resolved

Update: this is fixed. 

Original post:

We are aware that some users may be experiencing issues logging into ... Read more

3 months 3 weeks ago 3 months 3 weeks ago
Lustre is still offline. HPC systems back up Maintenance Resolved

Day One of the scheduled downtime has been completed, and HPC operations have resumed. As planned, Lustre work will extend into Day Two. Jobs using /fs/lustre or $PFSDIR cannot run until this work... Read more

10 years 6 months ago 10 years 6 months ago
Singularity: reached your pull rate limit Owens, Pitzer, Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your pull rate limit. You may... Read more          
3 years 7 months ago 2 years 9 months ago
Scheduling suspended Batch Resolved

We have temporarily suspended scheduling due to some problems with the parallel scratch file system.

10 years 3 months ago 10 years 3 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact... Read more

3 years 2 months ago 3 years 2 months ago
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS... Read more

6 years 19 hours ago 6 years 19 hours ago
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will... Read more

8 years 7 months ago 8 years 7 months ago
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more

1 year 6 months ago 1 year 1 week ago
Poor network performance on some filesystems filesystem Resolved

We are experiencing some network performance issues on a cluster of servers involved with providing GPFS and some project filesystems. GPFS appears to be functioning acceptably, but proj01, proj02... Read more

11 years 5 months ago 11 years 5 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings... Read more

4 years 6 months ago 4 years 5 months ago

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