Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

1 year 7 months ago 1 year 7 months ago
Parallel job with IntelMPI hangs Software Resolved

... Read more

1 year 2 weeks ago 8 months 3 weeks ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot... Read more

10 years 2 months ago 10 years 2 months ago
starccm outage Feb 21, 2021 Licensing, Outage, Owens, Software Resolved

Updated on Feb 25: 

StarCCM license outage is restored.

Original post:

OSC's starccm software license will expire at 12 a.m., Sunday, Feb... Read more

4 years 2 months ago 4 years 2 months ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more

6 years 3 weeks ago 3 years 4 months ago
Oakley login nodes and ruby02 will not be accessible between 9:00-9:30am on 10/18/2016 login Resolved

We upgraded to RHEL 6.8 for both Oakley and Ruby clusters during the October 12th's downtime. Unfortunately, we are noticing some NFS problem that has been causing rsh, or ssh sessions to hang on... Read more

8 years 6 months ago 8 years 6 months ago
Security vulnerabilities on ARM Forge versions prior to 22.0.x Software Resolved
(workaround)

ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:

  • Security update #1: A locally exploitable code-injection vulnerability was identified in... Read more
2 years 10 months ago 2 years 10 months ago
Password changes may be delayed Infrastructure Resolved

Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice.

11 years 4 months ago 11 years 4 months ago
Balance could be non-existent client portal Resolved

Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background.

The bug has been identified and a patch will be released ASAP... Read more

5 years 5 months ago 5 years 3 months ago
abaqus: partial node jobs Software Resolved

If you run a parallel (or even serial!) job, but not using all the cpus... Read more

7 years 1 month ago 6 years 10 months ago

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