Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Storage usage reported in the Project Dashboard is not correct client portal Resolved

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more

3 years 10 months ago 3 years 2 months ago
Interruption of both Project and Scratch filesystems on 10/13/2016 filesystem Resolved

We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected.

We'll update more details later. 

6 years 3 months ago 6 years 3 months ago
Jupyter security issue Aug. 13, 2021 Maintenance, OnDemand, Software Resolved

Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability.

OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more

1 year 5 months ago 1 year 5 months ago
Account changes temporarily suspended Account Management Resolved

We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more

8 years 7 months ago 8 years 7 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna... Read more

3 years 3 months ago 3 years 3 months ago
Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 Batch, Owens, Ruby Resolved

10:14 AM 09/17/2018... Read more

4 years 5 months ago 4 years 4 months ago
warning: libhwloc.so.1 may conflict with libhwloc.so.5 Resolved

Sometimes when building MPI programs the following warning appears.  It is harmless and can be safely ignored.

ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/... Read more          
7 years 9 months ago 7 years 3 months ago
GPFS errors on compute nodes filesystem Resolved

We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes.

Any jobs running on these nodes accessing files on GPFS may... Read more

2 years 1 month ago 1 year 1 month ago
A bug in the trigger that sends automated emails from client portal client portal Resolved

We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more

3 years 6 months ago 3 years 6 months ago
Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 login, Owens, Ruby Resolved

4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. 

All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more

5 years 10 months ago 5 years 10 months ago

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