Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Abaqus Parallel Job Failure with PMPI Due to Out-of-Memory (OOM) Error | Cardinal |
Resolved (workaround) |
You may encounter the following error while running an Abaqus parallel job with PMPI: Traceback (most recent call last): File "SMAPylModules/SMAPylDriverPy.m/src/driverAnalysis.py",... Read more |
6 months 2 weeks ago | 2 months 1 week ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
6 years 2 months ago | 5 years 10 months ago |
| Rolling reboots on owens and pitzer starting 18 Aug 2021 | Batch, Connectivity, Maintenance |
Resolved |
We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates. The... Read more |
3 years 11 months ago | 3 years 10 months ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
8 years 7 months ago | 7 years 1 month ago |
| 2/13/2014 0730 - Reboot of login nodes | Outage |
Resolved |
We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more |
11 years 5 months ago | 11 years 5 months ago |
| GPFS filesystem Problem on Oct 24 2019 | filesystem |
Resolved |
Updated on 4:45 PM Oct 24, 2019 The issue is fixed. GPFS filesystems and OnDemand are back. Original Post We are having issues with GPFS filesystem... Read more |
5 years 8 months ago | 5 years 8 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
10 years 11 months ago | 10 years 11 months ago |
| Slurm on Pitzer is offline |
Resolved |
The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience. |
1 year 4 months ago | 1 year 4 months ago | |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
6 years 8 months ago | 6 years 8 months ago |
| Ondemand error when terminating interactive app | OnDemand |
Resolved (workaround) |
When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more |
4 years 7 months ago | 3 years 2 months ago |
