Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Systemic Problem on Cluster Computing service Operations Resolved

4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. 

... Read more
7 years 7 months ago 7 years 7 months ago
issue with OnDemand 6:09 - 8:39 pm Resolved

OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,... Read more

10 years 5 months ago 10 years 5 months ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

... Read more

2 years 5 months ago 2 years 5 months ago
Major network switch outage Network Resolved

01:20 PM 11/14/2018 Update:

... Read more

6 years 2 months ago 6 years 2 months ago
ORCA Bind to CORE Failure Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.:

... Read more          
1 year 9 months ago 1 year 9 months ago
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more

5 years 11 months ago 5 years 11 months ago
Unable to unload Intel software stack Pitzer, Ruby, Software Resolved

Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and... Read more

4 years 8 months ago 4 years 8 months ago
Problems with LAMMPS 14May16 Software Resolved

LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more

8 years 4 months ago 8 years 1 month ago
Addressing CP2K 7.1 Memory Issues on Pitzer and Owens Clusters Owens, Pitzer Resolved
(workaround)

According to https://github.com/cp2k/cp2k/issues/1830 and user feedback, you may encounter Out-of-Memory (OOM) errors during long molecular... Read more

2 months 4 days ago 2 months 4 days ago
Ruby is offline Operations Resolved

The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime.

11 years 4 months ago 10 years 11 months ago

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