The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Emergency maintenance in OSC’s data center Feb 10 2022 | Outage, Owens, Pitzer |
Resolved |
OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb.... Read more |
2 years 2 months ago | 2 years 2 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
4 years 9 months ago | 4 years 9 months ago |
| Rolling reboot of Owens starting from Oct 10, 2019 | login, Owens |
Resolved |
Updated on 1 PM Oct 17, 2019: The rolling reboot of Owens has been completed. Original Post: We are having rolling reboots of Owens... Read more |
4 years 6 months ago | 4 years 6 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
7 years 3 weeks ago | 7 years 3 weeks ago |
| Login Shell Issues on Oakley | Account/Shell |
Resolved |
UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again. Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more |
9 years 10 months ago | 9 years 10 months ago |
| A partial-node MPI job failed to start using Intel MPI mpiexec | Owens, Pitzer, Software |
Resolved (workaround) |
A partial-node MPI job may fail to start using [mpiexec@o0439.ten.osc.... Read more |
3 years 6 months ago | 2 years 2 weeks ago |
| Libraries not compatible with cxx17 | Software |
Resolved |
Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17. Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more |
5 years 7 months ago | 5 years 7 months ago |
| myosc outage - may 17, 2021 | client portal |
Resolved |
Resolution: Access to myosc was restored. myosc is currently unavailable. ... Read more |
2 years 11 months ago | 2 years 11 months ago |
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
5 years 3 months ago | 5 years 2 months ago |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
8 years 3 weeks ago | 5 years 10 months ago |
