Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC... Read more

2 years 5 months ago 2 years 5 months ago
Rolling reboot of Owens cluster, starting from 8:30AM Oct 30, 2017 Batch, Owens Resolved

Updated on Nov 21, 2017 at 3:33PM:

It has been completed. 

Updated on October 20, 2017 at 4:19PM:

We will have a rolling reboot of Owens... Read more

5 years 7 months ago 5 years 6 months ago
Scheduling suspended Batch Resolved

We have temporarily suspended scheduling due to some problems with the parallel scratch file system.

8 years 8 months ago 8 years 8 months ago
MyOSC may not show usage for 28 March 2022 client portal Resolved

MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment.

Resolution notes:

The job usage for... Read more

1 year 2 months ago 1 year 2 months ago
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS... Read more

4 years 4 months ago 4 years 4 months ago
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

3 years 6 months ago 3 years 2 months ago
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will... Read more

6 years 11 months ago 6 years 11 months ago
LAMMPS 14May16 velocity command problem on Owens Software Resolved
(workaround)

LAMMPS 14May16 on Owens can hang when using the velocity command.  Inputs that hang on Owens work on Oakley and Ruby.  LAMMPS 31Mar17 on Owens also works.  Here is an example failing input snippet... Read more

6 years 5 months ago 1 year 1 month ago
February 11 2014 Scheduled Downtime Outage Resolved

HPC systems are offline today for scheduled quarterly maintenance activity. For details, please visit osc.edu/n

9 years 3 months ago 9 years 3 months ago
Singularity: reached your pull rate limit Owens, Pitzer, Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your pull rate limit. You may... Read more          
1 year 11 months ago 1 year 1 month ago

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