The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| NAMD 2.11 precompiled binaries do not work | Software |
Resolved |
NAMD 2.11 precompiled binaries do not work. Please use NAMD 2.11 installed from the source and available via module namd/2.11. The NAMD 2.11 issue involves changes to the command charmrun... Read more |
8 years 2 months ago | 5 years 2 months ago |
| MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm | client portal |
Resolved |
We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more |
1 year 8 months ago | 1 year 8 months ago |
| myosc outage - may 17, 2021 | client portal |
Resolved |
Resolution: Access to myosc was restored. myosc is currently unavailable. ... Read more |
2 years 11 months ago | 2 years 11 months ago |
| MyOSC may not show usage for 28 March 2022 | client portal |
Resolved |
MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment. Resolution notes:The job usage for... Read more |
2 years 3 weeks ago | 2 years 3 weeks ago |
| MyOSC Email Delivery Problems | client portal |
Unresolved |
The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more |
3 months 2 weeks ago | 2 months 5 days ago |
| MyOSC budget balance may not be correct | client portal |
Resolved |
ResolvedVersion 3.0.1 was deployed which patches this issue. View the changelog for details. Original post... Read more |
2 years 2 months ago | 1 year 7 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
4 years 3 months ago | 4 years 3 months ago |
| my.osc.edu logins failing | Account Management |
Resolved |
Logins to my.osc.edu are failing. This is unrelated to our InfiniBand issue; a router change at OARnet is the believed cause. They are working on re-establishing the necessary routing. |
9 years 8 months ago | 9 years 8 months ago |
| my.osc.edu is NOT available | Account Management |
Resolved |
my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to... Read more |
6 years 11 months ago | 6 years 11 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
3 years 7 months ago | 3 years 7 months ago |
