Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

5 years 5 months ago 5 years 1 month ago
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

=====

It is fixed and running... Read more

6 years 6 months ago 6 years 5 months ago
Slurm to be Upgraded to Version 23.11.4 Owens, Pitzer Resolved

Updates on 04/08/2024:

The rolling reboots are completed. 

Updates:

We will perform rolling reboots on this... Read more

1 year 1 month ago 1 year 1 week ago
pdsh -j broken on Oakley Batch, system software Resolved

pdsh -j is broken on Oakley.  It was broken by updates during the September downtime.  We are currently working on resolving the issue.

Users who require... Read more

9 years 4 months ago 6 years 10 months ago
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC... Read more

4 years 4 months ago 4 years 4 months ago
All HPC systems are available Login Problems, Operations, Outage Resolved

8/24/16 3:57PM: All HPC systems are availalbe including:

  • Oakley cluster for general access
  • Ruby cluster for restricted access
  • Owens cluster for... Read more
8 years 8 months ago 8 years 8 months ago
Singularity: reached your pull rate limit Owens, Pitzer, Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your pull rate limit. You may... Read more          
3 years 10 months ago 3 years 2 weeks ago
Brief disruption of GPFS on 8/28/2013 filesystem Resolved

On the morning August 28th, 2013 we will briefly disrupt the GPFS filesystem to reboot servers. This is necessary to upgrade the GPFS system. The in-place upgrade should only briefly interrupt... Read more

11 years 7 months ago 11 years 7 months ago
Rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 login Resolved

We will have rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 for GPFS version upgrade. It is supposed to be completed in a short period of time. f you encounter any login issues,... Read more

7 years 4 months ago 7 years 4 months ago
Symlinks to /fs/project directories were missed filesystem Resolved

Symlinks to /fs/project directories were missed for a short period of time both on Tuesday afternoon October 11(right after downtime) and Wedenday morning October 12. It might result in job... Read more

2 years 6 months ago 2 years 6 months ago

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