Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort ascending Category Resolution Description Posted Updated
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more

2 years 11 months ago 2 years 11 months ago
Conda activate will be enabled for python and miniconda3 modules Resolved

If you've previously utilized conda init to enable the conda activate command, your shell configuration file such as .bashrc would have been altered with... Read more

1 month 3 weeks ago 1 month 3 weeks ago
Client Portal: Intermittent Outages Account Management, Account/Shell, Login Problems, Outage Resolved

We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu).

Outages are intermittent.

We apologize for the... Read more

5 years 5 months ago 4 years 11 months ago
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC... Read more

3 years 6 months ago 3 years 6 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but... Read more

9 years 11 months ago 9 years 11 months ago
Cannot use mpiexec/mpirun from OpenMPI in an interactive session Owens, Pitzer, Software Resolved
(workaround)

We found mpiexec/mpirun from OpenMPI can not be used in an interactive session (launched by sinteractive) after upgrading Pitzer and... Read more

3 years 3 months ago 2 years 2 months ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it... Read more

10 years 1 week ago 10 years 1 week ago
Can not change GPU compute mode on Oakley GPU Resolved

Update: The driver version has been updated and the issue has been fixed.

 

In updating the driver version for Oakley's NVIDIA GPUs the NVML libraries that are used in conjunction... Read more

9 years 7 months ago 9 years 5 months ago
BWA Software Security Vulnerability Software Resolved

... Read more

4 years 11 months ago 4 years 11 months ago
Brief interruption of services for some users filesystem Resolved

Today, May 14 2013, at 12:45PM we will be temporarily removing one of the home directory servers from service to address some reliability issues. Users with home... Read more

11 years 1 month ago 11 years 1 month ago

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