Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,... Read more

8 years 2 months ago 8 years 2 months ago
Balance messaging when application is submitted client portal Resolved

Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present.

5 years 7 months ago 5 years 6 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but... Read more

10 years 12 months ago 10 years 12 months ago
Conda activate will be enabled for python and miniconda3 modules Resolved

If you've previously utilized conda init to enable the conda activate command, your shell configuration file such as .bashrc would have been altered with... Read more

1 year 2 months ago 1 year 2 months ago
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log... Read more

6 years 5 months ago 6 years 5 months ago
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more

4 years 5 days ago 3 years 11 months ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The... Read more

9 years 1 week ago 9 years 1 week ago
Brief disruption on 8/1/2013 at 8AM Network Resolved

At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement... Read more

11 years 11 months ago 11 years 11 months ago
Frame Renderer - Maya Ondemand app issue OnDemand, Outage, Software Resolved

There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu

OSC staff are working with the vendor to resolve the... Read more

2 years 4 months ago 2 years 2 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

... Read more
7 years 7 months ago 7 years 7 months ago

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