Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Ruby Rolling Reboot Resolved

2015/02/16 RUBY Rolling Reboot starting Today

 

A rolling reboot is required on Ruby to update a critical... Read more

10 years 2 months ago 10 years 2 months ago
Performance degradation of ESS filesystem filesystem Resolved

Updated 2:10PM November 25, 2021:

The... Read more

3 years 4 months ago 3 years 4 months ago
Password Expiration Emails client portal Resolved

Password expiration notices are still being sent after you change your password.

To ensure your password change date has been updated and the account will not expire, please look at... Read more

5 years 11 months ago 5 years 11 months ago
LAMMPS 14May16 velocity command problem on Owens Software Resolved
(workaround)

LAMMPS 14May16 on Owens can hang when using the velocity command.  Inputs that hang on Owens work on Oakley and Ruby.  LAMMPS 31Mar17 on Owens also works.  Here is an example failing input snippet... Read more

8 years 4 months ago 3 years 3 days ago
Outbound Emails from MyOSC are Blocked at MS 365 Servers Account Management, client portal Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

... Read more

1 year 8 months ago 1 year 7 months ago
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more

1 year 1 week ago 1 year 1 week ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but... Read more

10 years 9 months ago 10 years 9 months ago
Rolling reboots of Owens cluster, starting from Feb 18, 2021 Owens Resolved

Updated on March 2:

This is completed.

Original Post:

We will have rolling reboots of Owens cluster including login and compute nodes,... Read more

4 years 2 months ago 4 years 1 month ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ... Read more

6 years 6 months ago 6 years 6 months ago
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby... Read more
9 years 7 months ago 9 years 7 months ago

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