Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| MyOSC may not show usage for 28 March 2022 | client portal |
Resolved |
MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment. Resolution notes:The job usage for... Read more |
4 years 3 weeks ago | 4 years 3 weeks ago |
| Poor network performance on some filesystems | filesystem |
Resolved |
We are experiencing some network performance issues on a cluster of servers involved with providing GPFS and some project filesystems. GPFS appears to be functioning acceptably, but proj01, proj02... Read more |
12 years 9 months ago | 12 years 9 months ago |
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
6 years 5 months ago | 6 years 1 month ago |
| Code Server ondemand.osc.edu cannot open this folder because it contains system files | OnDemand, Software |
Resolved |
Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files" |
5 months 4 weeks ago | 5 months 4 weeks ago |
| Rolling reboot of Owens cluster, starting from 8:30AM Oct 30, 2017 | Batch, Owens |
Resolved |
Updated on Nov 21, 2017 at 3:33PM: It has been completed. Updated on October 20, 2017 at 4:19PM: We will have a rolling reboot of Owens... Read more |
8 years 6 months ago | 8 years 5 months ago |
| OnDemand Shell App Not Working in Firefox 148 | OnDemand |
Resolved |
Updates on March 12, 2026: This is fixed with OnDemand 4.1.4. Original post: We are aware of an... Read more |
1 month 3 weeks ago | 1 month 1 week ago |
| Job failures on some rolling-rebooted nodes on Owens since April 16, 2018 | Owens |
Resolved |
3:35 PM 4/30/2018 Update: The cause is that NFSv4.1 is not configured correctly after OS on Owens was updated from RHEL 7.3 to 7.4. We re-rebooted the Owens compute nodes... Read more |
8 years 4 days ago | 7 years 11 months ago |
| Login Issues with my.osc.edu | Outage |
Resolved |
Update: this is fixed. Original post: We are aware that some users may be experiencing issues logging into ... Read more |
1 year 7 months ago | 1 year 7 months ago |
| Ruby Rolling Reboot |
Resolved |
2015/02/16 RUBY Rolling Reboot starting Today
A rolling reboot is required on Ruby to update a critical... Read more |
11 years 2 months ago | 11 years 2 months ago | |
| Reached your pull rate limit while pull from Docker hub | Software |
Resolved (workaround) |
You might encounter an error when pulling from Docker hub: ERROR: toomanyrequests: Too Many Requests. or You have reached your... Read more |
4 years 10 months ago | 4 months 4 weeks ago |
