Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more

3 years 8 months ago 3 years 8 months ago
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more

10 years 5 months ago 10 years 5 months ago
Oakley login node instability Operations Resolved

Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more

10 years 2 months ago 10 years 1 month ago
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

... Read more

5 years 11 months ago 5 years 10 months ago
OnDemand 2.1 - Issue downloading large directories OnDemand Resolved

There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size.

Users may encouter issues downloading large directories. Staff are... Read more

1 year 9 months ago 1 year 9 months ago
Globus Online Transfers Failing Connectivity, filesystem, Web Services Resolved

We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing.  Transfers to/from Globus Personal Endpoints do not seem to be affected.

... Read more

8 years 8 months ago 6 years 6 months ago
cuda-gdb segmentation fault on startup Owens, Pitzer, Software Resolved

The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution.  A workaround before executing cuda-gdb is to unload the xalt module, e.g.: 

module unload... Read more          
4 years 7 months ago 2 years 8 months ago
HWloc warning: Failed with: intersection without inclusion Ascend, Cardinal Resolved
(workaround)

When running MPI+OpenMP hybrid code with the Intel Classic Compiler and MVAPICH 3.0, you may encounter the following warning message from hwloc:

... Read more
1 month 1 week ago 1 month 1 week ago
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more

11 years 5 months ago 11 years 5 months ago
Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 Batch, login, Ruby Resolved

Updates on 1:00PM October 16, 2017: 

The rolling reboots of Oakley and Ruby are completed. 

... Read more
7 years 2 months ago 7 years 1 month ago

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