Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

4 years 8 months ago 4 years 4 months ago
Ruby Rolling Reboot Resolved

2015/02/16 RUBY Rolling Reboot starting Today

 

A rolling reboot is required on Ruby to update a critical... Read more

9 years 4 months ago 9 years 4 months ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more

5 months 1 day ago 4 months 3 weeks ago
Password Expiration Emails client portal Resolved

Password expiration notices are still being sent after you change your password.

To ensure your password change date has been updated and the account will not expire, please look at... Read more

5 years 1 month ago 5 years 1 month ago
BWA Software Security Vulnerability Software Resolved

... Read more

4 years 11 months ago 4 years 11 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more

3 years 3 weeks ago 3 years 1 week ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,... Read more

7 years 2 months ago 7 years 1 month ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but... Read more

9 years 11 months ago 9 years 11 months ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

... Read more

1 year 10 months ago 1 year 10 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ... Read more

5 years 8 months ago 5 years 8 months ago

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